Terms of Service
In this document, when we refer to "we", "us" or "our", we mean Club Retros; and when we refer to "you" or "your" we mean you, the person accessing or using our website.
We operate our business through www.clubretros.co.uk.
1 UNDERSTANDING THESE TERMS
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1.1 These terms of use (these "Terms") describe how you may access and use the Website. By accessing the Website, these Terms will apply to you and you agree to these Terms. You should therefore read the terms carefully before using the Website.
1.2 When certain words and phrases are used in these Terms, they have specific meanings (these are known as "defined terms"). You can identify these defined terms because they start with capital letters (even if they are not at the start of a sentence). Where a defined term is used, it has the meaning given to it in the section of these Terms where it was defined (you can find these meanings by looking at the sentence where the defined term is included in brackets and speech marks).
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2 THE WEBSITE
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2.1 The Website is made available free of charge. We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period. We may update the Website and/or change the content on it at any time.
2.2 You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and that they comply with them.
2.3 The Website and the content on it are provided for general information purposes only. They are not intended to amount to advice on which you should rely.
2.4 You may only use the Website for your own domestic, private and non-commercial use.
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3 YOUR ACCOUNT AND PASSWORD
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3.We have the right to disable any Accounts and/or passwords, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
3.3 If you know or suspect that anyone other than you knows your Account login details, you must immediately notify us at sales@clubretros.co.uk.
3.4 You are responsible for any unauthorised use of your Account login details.
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4 ACCEPTABLE USE
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General
4.1 You agree not to:
(a) use the Website in any unlawful manner, for any unlawful purpose or in any manner inconsistent with these Terms;
(b) infringe our intellectual property rights or those of any third party in relation to your use of the Website (to the extent that such use if not licensed under these Terms);
(c) transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Website;
(d) use the Website by automated means or otherwise for the purposes of scraping, extracting or otherwise obtaining any material from the Website for use within a third party website or application;
(e) collect or harvest any information or data from the Website or our systems or attempt to decipher any transmission to or from the servers running the Website;
(f) copy, or otherwise reproduce or re-sell any part of the Website unless expressly permitted to do so in these Terms; or
(g) disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Website or attempt to do any such thing.
Viruses
4.2 We do not guarantee that the Website will be totally secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the Website and we recommend that you use your own virus protection software.
4.3 You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
Digital Content
4.4 If you have an Account, you may have access to digital content through the Website. Your access to and use of digital content is governed by these Terms and the Digital Content Terms.
4.5 You acknowledge and agree that the Website and/or its contents may not be available to access in certain countries outside of the UK.
4.6 The quality of the display of video content on the Website may vary from device to device and can be affected by a variety of factors such as your location and the speed of your internet connection. You are responsible for ensuring that your device is capable of displaying video content in an acceptable manner for you and for all internet access costs.
4.7 We may suspend access to digital content at any time (and may have to do so, for example, to deal with technical adjustments). We may make updates and change to the digital content provided through the Website from time to time, including changing the content library and pieces of content available through the Website.
User Generated Content
4.8 If it is the case that you supply/upload/attempt to upload any content to the Website – whether it be pictures, text, sound recordings or whatever – the content you supply/upload/attempt to upload ("User Generated Content") must comply with the following rules:
(a) it must not harass or bully another person or is otherwise threatening or abusive;
(b) it must not be political or promote a political cause;
(c) it must be true and honest so far as you know;
(d) it must not be defamatory of anyone;
(e) it must not contain someone else’s personal details or confidential information relating to other people; and
(f) it must not promote, condone or depict terrorism, violence or illegal behaviour.
4.9 We reserve the right to refuse to accept or refuse or cease to use any User Generated Content supplied by any person that we think contravenes these rules.
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5 INTELLECTUAL PROPERTY
5.1 You are not granted any right to use, and may not use, any of our intellectual property rights other than as set out in these Terms. You must not use the Website (or any part of it or its content) for commercial purposes; however, you may download material from the Website solely for non-commercial, personal use by you.
5.2 Any communications or materials (including, without limitation, any User Generated Content) you send to us through the Website by electronic mail or other means will be treated as non-proprietary and non-confidential (other than communications in respect of your order if you use the Website to buy products from us). We are free to publish, display, post, distribute and otherwise use any ideas, suggestions, concepts, designs, know-how and other information contained in such communications or material for any purpose, including, but not limited to, developing, manufacturing, advertising and marketing us and our products.
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6 SUSPENSION AND TERMINATION
6.1 If you breach any of these Terms, we may immediately do any or all of the following (without limitation):
(a) issue a warning to you;
(b) temporarily or permanently remove any User Generated Content uploaded by you to the Website;
(c) temporarily or permanently withdraw your right to use the Website;
(d) suspend or terminate any of your Accounts;
(e) issue legal proceedings against you for reimbursement of all costs resulting from the breach (including, but not limited to, reasonable administrative and legal costs)
6.2 If we withdraw your right to use the Website, then:
(a) all rights granted to you under these Terms shall cease; and
(b) you must immediately cease all activities authorised by these Terms, including your use of any services provided through the Website.
6.3 If we exercise any of the rights set out in Clause 6.1, no compensation will be payable to you.
7 CHANGES TO THESE TERMS
We may make changes to these Terms from time to time (if, for example, there is a change in the law that means we need to change these Terms). Please check these Terms regularly to ensure that you understand the up-to-date terms that apply at the time that you access and use the Website.
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8 CONTACTING US
Should you have any reasons for a complaint, we will endeavour to resolve the issue and avoid any re-occurrence in the future. You can always contact us by using the following details: